Our customer service policies are simple, drafted keeping your best interest in mind.
RETURNS & EXCHANGES POLICY
- We will gladly accept any unworn, unwashed merchandise with original tags within 07 Days of purchase for an exchange.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be reimbursed.
- Exchange/Refund requests will be processed within 7 working days after receiving the return products.
- Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
- All returns should be sent to Khas Stores, 3KM Sahianwala Rd, Khurrianwala, Faisalabad.
- For further queries about exchanges and returns, please contact us at firstname.lastname@example.org
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEMS:
- COMPLETE RETURN FORM
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Don't have a Return Form?
if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.
- REPACK MERCHANDISE
Please make sure that the items you wish to return, along with the Return Form are included with your return shipment.
- SHIP TO
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
03 KM Sahianwala Road
Telephone Support: 92-300-8623-430 (10:00 AM to 5:00 PM Monday - Saturday)