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Our customer service policies are simple, drafted keeping your best interest in mind. We will gladly accept any unworn, unwashed merchandise with original tags within 07 Days of purchase for an exchange.
Please return goods with a copy of the invoice and mention the reason for returning the items. Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. Delivery Charges will not be reimbursed.
Exchange/ Refundrequests will be processed within 7 working days after receiving the return products. Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
All returns should be sent to as below address
3KM Sahianwala Road,
For further queries about exchanges and returns, please contact us at firstname.lastname@example.org
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEMS:
COMPLETE RETURN FORM If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Don't have a Return Form? Please click here to download one.
If you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.
Please make sure that the items you wish to return, along with the Return Form are included with your return shipment.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
3KM Sahianwala Road,
Telephone Support: +92 300 8623 430 (10:00 AM to 5:00 PM Monday - Saturday)
Instruction: All dresses come with sleeves when ordered stitched, sleeveless is for shoot purpose only unless requested by the customer.
Delivery Time (Pakistan): 3 Working Days for Unstitched
Delivery Time (Pakistan): 7 Working Days for Stitched
Delivery Time (International): 5 Working Days for Unstitched
Delivery Time (International): 12 Working Days for Stitched
- Actual Color & Embroidery may slightly vary from the image shown.
- Unstitched Includes fabric only
- Only shirt length will be according to the design pattern, not according to the size chart.